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Customer Relations and Support
Floriaan M UXPin Team
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From UXPin Team
AnnouncementsEventsWhat's NewInspirationsFloriaan M
Hey Nick, we will upload the recording to our Youtube channel in the next couple of days. If you are on the attendees' list we will email the link to you. Â If you are not, keep an eye out on... (More)
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Ask a QuestionFloriaan M
Hey Jim, could you please reach out to hello@uxpin.com with the email account that you're using in UXPin. We had to disable this feature as it was being misused, unfortunately. Â After you re... (More)
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Ask a QuestionFloriaan M
Hey there,
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I am afraid that we currently do not support animated SVG's in UXPin. But GIFs should work properly without a problem.
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Hey Rajesh,Â
Some users are indeed experiencing some issues with the Adobe Font integration. We are working with Adobe on a possible solution here.Â
In the meantime, could you try to Disco... (More)
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Ask a QuestionFloriaan M
Hey Wes, you mentioned in the in-app chat that it resolved itself. Â Please let us know in case you experience this again.
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Hey Sergey, just noticed your post here! I am glad I was able to help you through email to recover these components :)Â
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Hey Chara!Â
Checking this in the Preview Spec mode would be easier to go through them in the Editor. Because when you select a font that has been uploaded as a Shared Font, you will notice ... (More)
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Ask a QuestionFloriaan M
Hey Andrew, are you still experiencing these issues? If so, could you send one of the SVG's you're working with to hello@uxpin.com? So we can look into it. Some more information about if you... (More)
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Hey Alan,
Currently, we always recommend the latest version of Google Chrome and eventually Firefox or Safari as an alternative. We, unfortunately, can't assure compatibility with the older... (More)
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Ask a QuestionFloriaan M
@robert.zygmuntowski@gmail.com Glad I could help! Let me know if you have any other questions :)
ps. I have updated the uxp file. The previous one didn't seem to be working. (More)
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